Delivery
Delivery Across the UK (*Excludes NI)
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FREE DELIVERYwhen you spend £50 + |
£3.95for orders less than £50 |
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Your order will be shipped Royal Mail Tracked 48 if the parcel weight is under 5kg and within size limits.
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We will ship your order through one of our courier delivery partners (DPD or Parcelforce) for parcels weighing over 5kg and/or large parcel dimensions.
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Dispatch & delivery
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Orders are shipped 1 to 3 working days of you placing it and parcels are delivered within 2 to 5 working days
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You can also choose express delivery (£5.95) at checkout for a faster delivery. Your parcel will arrive within 2/3 working days of placing your order.
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We currently do not offer next day delivery but please do not hesitate to get in touch if there is an urgent need and we'll see if we can help.
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When we send your order we will also send you a shipping confirmation email. This will let you know which method we have used to ship your parcel, and also provide you with a tracking number so you can monitor the progress of delivery through the delivery system.
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Product specific shipping timescales
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Some of our products will not be shipped from our own warehouse. They will come to you from the supplier's warehouse or direct from the manufacturer.
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These are also shipped with the above timescales of 1-3 working days to ship and 2-5 working days for delivery.
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General guidance about parcel deliveries
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Orders shipped by Royal Mail: We use Royal Mail Tracked 48. (2 day delivery service from time of dispatch). Once Royal Mail have received your parcel, they will send you a text/email notification to let you know your parcel is on its way.
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Orders shipped by Courier: Our courier delivery partners are DPD and Parcelforce. Once your order has shipped you will receive a text/email from them to confirm day of delivery. Both courier networks provide a 1hr delivery timeslot on the day of delivery.
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If you miss a delivery both Royal Mail and our courier will provide you with a way to reschedule a new delivery date or collect your parcel from the local depot.
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Order Processing
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To check the status of your order at any time, you can log into your account to view progress. You will need the email address and password you used when your account was originally created.
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If you placed an order without setting up an account, please email us at hello@bebeco.co.uk and we will provide an update for you.
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Once your order has shipped you will be able to track progress of your delivery using the tracking number provided in your shipping confirmation email. You can also contact us at hello@bebeco.co.uk and we will email your tracking number to you.
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Sustainable Shipping
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The majority of our parcels are sent by Royal Mail, over 99% in fact. We have chosen Royal Mail as our preferred delivery partner as we believe it is the greenest way currently to get your order to you. Why is this?...
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Royal Mail posties deliver on-foot
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This makes them the UK's greenest delivery company for parcels, keeping average emissions per parcel down at 205C02e. That's roughly half the average of other delivery companies.
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The largest electric fleet
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They have the largest electric fleet of vans of any UK parcel operator and are committed to even more. They've also made the commitment to reduce use of domestic air freight and using rail instead to get parcels round the country.
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Direct from supplier
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We may sometimes ask our suppliers to ship your order directly from their warehouse. They will have their own delivery methods and of course you will receive tracking information when this happens. So instead of a double trip from them to us and then to you, we've saved a journey - helping to minimise the carbon footprint.
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Please note, due to EU GPSR regulations, we’re unable to ship to Northern Ireland at the moment.